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Santa Rosa, CA December 1, 2002
For immediate release
NetEase, Inc., a premier
provider of business and home internet services, today announced
the 2002 Technology and Service Enhancements Project
aimed at providing improved connectivity, web hosting, and customer
support services to its national subscriber base. In additional
to new server technology upgrades aimed at improving dial-up
connectivity speeds (see authentication
and DNS server releases), additional
home subscriber services include a new personalized information
portal service - The
NetEase Neighborhood Portal - as well as a new
Web Hosting Management service that is scheduled for release
in March.
New V.92
modem software that allows concurrennt use of telephone and dial-up
capabilities on call-waiting enabled phone lines will be installed
as soon as it becomes available from NetEase's connectivity
partner 3comm's Commworks
division. Due to expanded nationwide service coverage, NetEase
has also updated its referral program
(see release) aimed at providing
added discount value to referring NetEase customers and their
new referred friend. The neteze.com site underwent a redesign
(see release) to improve customer's
information needs and overall usability, and to better reflect
NetEase's brand attributes.
For NetEase business subscribers, improved broadband offerings
are in the works along with a turnkey virtual internet service
provider (VISP) service developed for the needs of the newspaper
publishing industry. Titled WebPress™
(release) this service enables
newspaper companies to grow their internet subscriber base
by providing internet access.
William Perdue, NetEase's
founder and CEO stated "Due to an exceptional subscriber
enrollment period last year along with our high retention
rate, we are extremely well positioned for growth. The 2002
Technology and Service Enhancements Project reflects our
commitment to providing the best internet services to our
residential and business subscribers at our very competitive
rates. Only by improving customer services and support will
we survive in the competitive ISP marketplace. We plan to
flourish!"
About NetEase Inc.
NetEase, Inc. is a leading provider of internet services enabling
business and home subscribers to harness the power of the
digital age. Headquartered in Santa Rosa, California, NetEase,
Inc. provides a host of reliable internet connectivity, web
hosting, and networking services to thousands of people and
hundreds of communities throughout the continental United
States.
For more information, please call
800-580-0932 or email hello@neteze.com
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